The Changing World of Online Reviews

Posted by Marisa Upson on Oct 17, 2018 8:00:00 AM

Anyone who’s been in the restaurant industry since 2004, when Yelp started its foray into the world of online reviews, knows how even one bad or...

Reservations, a Reflection of Your Brand?

Posted by Carolina Bevad on Oct 3, 2018 8:00:00 AM

The Lost Kitchen in Freedom, Maine made a bold move last year.  Instead of taking reservations digitally, or even over the phone, they required...

What Does the 21 Million Dollar Investment in Spyce Mean for the Industry?

Posted by Marisa Upson on Sep 25, 2018 8:00:00 AM

It was a surprise to many in the restaurant industry when the single-unit Somerville, Massachusetts-based concept known as Spyce (which had only...

How Voice Automation Is Affecting the Restaurant Industry

Posted by Robert Davis on Sep 18, 2018 8:00:00 AM

Voice automation platforms such as Amazon’s Alexa are a relatively new technology, but are already disrupting the way restaurants do business.

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Should Restaurants Ban Cell Phones at Tables?

Posted by Robert Davis on Sep 11, 2018 8:00:00 AM

Banning cell phone use at tables is a highly debated topics in the restaurant industry right now. There is a growing consensus that individuals...

Getting in on the “Near Me” Google Action

Posted by Marisa Upson on Sep 10, 2018 8:00:00 AM

Google recently released the information that “near me” mobile searches have exploded and are up 200 percent. While that is definitely notable,...

3 Things to Avoid When Managing a Restaurant

Posted by Sabrina Snowsky on Sep 4, 2018 8:00:00 AM

Running a restaurant requires careful planning and strategy, not to mention tons of hard work. One of the best ways to set yourself up for success...

The Rise of Sustainable Restaurants

Posted by Marisa Upson on Aug 29, 2018 8:00:00 AM

The National Restaurant Association recently published its 2018 State of Restaurant Sustainability report. Restaurant owners and consumers...