The Economics of Customer Service

Posted by Carolina Bevad on Oct 19, 2018 8:00:00 AM

The rain was torrential, and the wind was whipping.  The fringes of Hurricane Florence were pummeling the Jersey shore, yet, there was my family,...

Why Franchise Associations Are a Great Idea For Businesses

Posted by Robert Davis on Oct 18, 2018 8:00:00 AM

More than 400 McDonalds franchise owners braved Hurricane Michael and gathered in Florida last week to discuss going forward with a plan to...

The Importance of Physical Fitness for Restaurant Workers

Posted by Robert Davis on Oct 9, 2018 8:01:00 AM

There are many obvious qualities of great restaurant employees. Friendliness, can-do attitude, and being a self-starter are among them. But, how...

The Top Reasons Restaurants Fail...and What to Do About It

Posted by Marisa Upson on Sep 27, 2018 8:00:00 AM

Search the rate of restaurant failure on the internet and you’ll find statistics that range from 17 percent to 90 percent in that first critical...

Vegan is Trending in Restaurants

Posted by Moe Godfrey on Sep 24, 2018 8:00:00 AM

As more Americans gain awareness of the environmental and health impacts of the diet they eat, plant-based eating is surging in popularity. Diners...

Servers and Bartenders Suing for Full Minimum Wage for Non-tipped Labor

Posted by Marisa Upson on Sep 21, 2018 8:00:00 AM

On September 18, the U.S. Court of Appeals for the Ninth District ruled that employers paying tipped credit wages should pay tipped employees...

Ensuring Profitable Promotions

Posted by Alicia Dale on Sep 13, 2018 8:00:00 AM

A really good take out place in my neighborhood is offering 10% off for police officers, students and teachers. I kind of cringed when I saw this...

Beyond The Menu: 4 Other Keys to Successful Restaurants

Posted by Moe Godfrey on Aug 31, 2018 8:00:00 AM

The first thing any restaurant needs to have in order to succeed is a menu that draws in customers. If you're not serving up great food, then...