Marisa Upson

Marisa Upson
Marisa began her career in hospitality as the owner of Breath of Life, a spa and retreat located on the Central Coast of California. From there she headed east, managing several resorts and restaurants from venues as varied as guest ranches in Colorado to remote resorts surrounded by the mesas and beautiful canyons of the Southwest. Her varied career has found her as a quality assurance manager in a meat processing company to writer and editor of books, technical proposals and articles ranging from health and fitness to restaurant and hotel trends. She now happily brings her writing and hospitality experience to Restaurant Nuts.

Recent Posts

P.F. Chang Opens in China While Going up for Sale in the U.S.

Posted by Marisa Upson on Jul 18, 2018 5:00:00 AM

It was just six years ago that Centerbridge Partners bought P.F. Chang for $1.1 billion. At the time, the restaurant chain was said to be fighting...

How to Increase a Guest’s Intent to Return

Posted by Marisa Upson on Jul 13, 2018 7:00:00 AM

Which segment in the restaurant industry saw the highest “intent to return” online mentions in May? According to TDn2K’s monthly Restaurant...

Lowering Energy Costs with IoT Enabled Technology

Posted by Marisa Upson on Jul 10, 2018 7:00:00 AM

Restaurant expenses can leave little in the way of profit margins, despite waiting lines and growing revenue. Food and labor costs often take the...

Group Synergy—Keeping your Staff Onboard

Posted by Marisa Upson on Jul 6, 2018 7:00:00 AM

Repost from 2017.

According to Merriam-Webster, synergy is defined as “a mutually advantageous conjunction or compatibility of distinct business...

Real-time Data Analytics is Changing the Face and Fortune of Restaurants

Posted by Marisa Upson on Jul 4, 2018 7:00:00 AM

The good news is: the newest consumers are looking for experiences with their purchases. They are spending less on goods and more on activities...

Building Young Restaurant Leaders

Posted by Marisa Upson on Jun 12, 2018 7:00:00 AM

According to the National Restaurant Association, approximately 9 out of 10 salaried employees in the restaurant industry start out as hourly...

How a Trade War Could Affect Restaurants

Posted by Marisa Upson on Jun 5, 2018 7:00:00 AM

From the current state of affairs and the president’s recent statements, one could easily conclude that a trade war is inevitable. On the other...

Is Your Restaurant Leveraging the “Experience Economy”?

Posted by Marisa Upson on May 24, 2018 7:00:00 AM

I recently quoted Amy Ciana from A study of how lighting can affect a guest’s dining experience. “The U.S. has entered an experience economy in...