Alicia Dale

Alicia Dale
Alicia is a savvy business professional with a passion for the hospitality industry - the entire industry. A world traveler, with a love of the culinary arts, Alicia's experience includes bartending, restaurant host, coat check, cocktail server, private family sous chef assistant and event planner. Alicia's experience ranges from cash-only dive bars, a 3rd generation family owned business, to outdoor concert venues, to elegant environments that cater to a discriminating clientele. This varied experience, of course, has resulted in many stories, best practices and insights she just can't wait to share. Stay tuned!
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Recent Posts

Ensuring Profitable Promotions

Posted by Alicia Dale on Sep 13, 2018 8:00:00 AM

A really good take out place in my neighborhood is offering 10% off for police officers, students and teachers. I kind of cringed when I saw this...

Conflict Can Create Chaos

Posted by Alicia Dale on Aug 28, 2018 5:00:00 AM

A well functioning team is an enviable asset in the restaurant industry. It's important to manage the delicate balance of employees with big...

Accommodating Guests with Disabilities

Posted by Alicia Dale on Aug 20, 2018 5:00:00 AM

One way to expand your business is to be on the leading edge of growing markets. According to the World Bank, one billion people (15% of the...

Delight Diners and Increase Checks

Posted by Alicia Dale on Aug 8, 2018 5:00:00 AM

"Nobody likes to be sold, but people love to buy", says sales expert Jeffrey Gitomer, author of the Little Red Book of Selling.  So true,...

On Demand Employees Working in the On-Demand Economy

Posted by Alicia Dale on Jul 30, 2018 5:00:00 AM

The Gig Economy is likely here to stay.  A recent McKinsey Study reveals "20 to 30 percent of the working-age population engage in some form of...

Regulars Deserve Royal Treatment

Posted by Alicia Dale on Jul 19, 2018 7:00:00 AM

Cultivating regulars in your bar and/or restaurant is not only smart business, it's fun. Frequent patrons become good friends, almost like family...

Ready to Move to a Professional Kitchen but Not Ready to Buy One?

Posted by Alicia Dale on Jul 12, 2018 7:00:00 AM

Feeling some growing pains? Perhaps you run a successful catering business out of your home? Your Food Truck which offers unique...

Will Robotics Replace Workers . . . or Reinvent Work?

Posted by Alicia Dale on Jul 2, 2018 7:00:00 AM

Robots never take sick days or have a bad day (except maybe when they malfunction). They can be counted on for flawless portion sizes and...