Alicia Dale

Alicia Dale
Alicia is a savvy business professional with a passion for the hospitality industry - the entire industry. A world traveler, with a love of the culinary arts, Alicia's experience includes bartending, restaurant host, coat check, cocktail server, private family sous chef assistant and event planner. Alicia's experience ranges from cash-only dive bars, a 3rd generation family owned business, to outdoor concert venues, to elegant environments that cater to a discriminating clientele. This varied experience, of course, has resulted in many stories, best practices and insights she just can't wait to share. Stay tuned!
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Recent Posts

Hurry!  There are 50+ days left to Capture 2018 Tax Benefits!

Posted by Alicia Dale on Nov 14, 2018 9:00:00 AM

The Tax Reform Act of 2018 officially known as the "Tax Cuts and Jobs Act" will create immediate benefits for many small business. Not a fan of...

Is Serving Alcohol to Underage Guests Ever OK?

Posted by Alicia Dale on Oct 30, 2018 9:00:00 AM

Violating liquor laws can result in severe fines, a temporary or even permanent shut down of your establishment. Laws vary from state to state so...

Chicago Gourmet "Rock the Fork"

Posted by Alicia Dale on Oct 4, 2018 8:00:00 AM

Thousands of people attended the engagingly named Rock the Fork on Sunday even though it coincided with an afternoon Bears game on a pleasant...

Who Holds the Owner or Manager Accountable?

Posted by Alicia Dale on Sep 26, 2018 8:00:00 AM

Like it or not, studies show that at least half of all employees leave a job or choose to stay because of their manager. With turnover rates being...

Ensuring Profitable Promotions

Posted by Alicia Dale on Sep 13, 2018 8:00:00 AM

A really good take out place in my neighborhood is offering 10% off for police officers, students and teachers. I kind of cringed when I saw this...

Conflict Can Create Chaos

Posted by Alicia Dale on Aug 28, 2018 5:00:00 AM

A well functioning team is an enviable asset in the restaurant industry. It's important to manage the delicate balance of employees with big...

Accommodating Guests with Disabilities

Posted by Alicia Dale on Aug 20, 2018 5:00:00 AM

One way to expand your business is to be on the leading edge of growing markets. According to the World Bank, one billion people (15% of the...

Delight Diners and Increase Checks

Posted by Alicia Dale on Aug 8, 2018 5:00:00 AM

"Nobody likes to be sold, but people love to buy", says sales expert Jeffrey Gitomer, author of the Little Red Book of Selling.  So true,...